Terms of Service

1. The basics

These terms are a contract between you and DevOfCodes LLC. By using Falcon — our project management platform — you're agreeing to them. If you're signing up on behalf of a company or team, you're agreeing on their behalf too, and confirming you have the authority to do that.

If you don't agree, please don't use the service.

2. What Falcon is

Falcon is a project management platform built for engineering teams. It includes tools for tracking projects, managing sprints and tasks, and an AI layer that draws from your team's project history to answer questions and surface context. The AI features work with whichever model or provider you configure — we don't lock you to one.

3. Your account

• Use a real name and a working email address when you sign up
• Keep your password secure — don't share it with others
• If you think someone has accessed your account without permission, tell us immediately at security@devofcodes.com
• Free accounts are one per person or organisation

You're responsible for anything that happens under your account.

4. Your data belongs to you

Everything you put into Falcon — your projects, tasks, documents, comments — is yours. We don't claim any ownership over it.

You give us permission to store and process your data to run the service. That's the only reason we touch it. We don't use your project data to train AI models or sell it to third parties.

Your data is isolated from other teams at every layer of the platform. See our Privacy Policy for the full picture.

5. Things you can't do

Pretty much anything reasonable goes, but a few things are off limits:

• Using Falcon for anything illegal
• Trying to break into parts of the platform you're not supposed to access
• Doing anything that would damage or overload our infrastructure
• Attempting to reverse-engineer the software
• Uploading or transmitting malware or malicious code
• Reselling or repackaging the service without our written permission

6. Billing and payment

Paid plans are billed monthly, in advance. We don't offer refunds except where required by law.

If we change our prices, we'll give you at least 30 days' notice by email before it takes effect.

If you're on a Founding Customer rate, that price is locked for as long as your subscription stays active and continuous — it won't go up as long as you stay on board.

7. Uptime and maintenance

We aim to keep Falcon available at all times, but we can't guarantee it. Occasionally we need to take things down for maintenance — we'll give you reasonable notice when we can. Formal SLA guarantees are available on the Scale plan as outlined in your service agreement.

8. AI features

Falcon's AI features are designed to help your team, not replace your judgment. AI-generated suggestions, summaries, and analysis can be wrong or incomplete. Always review AI outputs before acting on them — especially for anything business-critical.

The quality of AI responses depends on the model and provider you've configured. We're not responsible for the outputs of third-party AI providers you connect.

9. Our liability is limited

We build Falcon carefully, but we can't be held responsible for indirect losses — things like lost profits, lost data, or business disruption — resulting from your use of the service.

If something does go wrong and we're at fault, the most we'll be liable for is what you paid us in the twelve months before the issue arose.

Nothing in these terms limits liability that can't legally be limited, such as for fraud or death caused by negligence.

10. Cancellation and data export

You can cancel at any time. When you do, your access ends at the close of your billing period.

After cancellation, we'll keep your data available for export for 30 days. After that, we'll delete it. If you need your data in a specific format, contact us before cancelling and we'll do our best to help.

We can also terminate your account if you seriously or repeatedly violate these terms. We'll tell you why unless we're legally prevented from doing so.

11. Governing law

These terms are governed by the laws of California. If a dispute ends up in court, it'll be heard in San Diego County, California. Both parties agree to that jurisdiction.

12. Changes to these terms

We may update these terms from time to time. If the changes are material, we'll notify you by email at least 30 days before they take effect. Carrying on using Falcon after that date means you accept the new terms.

We'll always keep a dated version here so you can see what changed.